Returns & Exchanges
At Atwin Store, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our goal is to ensure you find the perfect fit and style for your wardrobe with absolute confidence.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all boutique tags are attached and the garment is in its original condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-7 business days.
